Frequently Asked Questions

We meet right outside the cruise port.
• Coxen Hole Port: Exit Gate #1
• Mahogany Bay: Exit through the Green Gate
Our team will be waiting with a sign and ready to assist you.

We recommend arriving as soon as possible after your ship docks. We usually wait up to 30 minutes after the scheduled meeting time.

Yes! We guarantee you will return to the port at least 2 hours before your ship departs.

Absolutely! Our tours are flexible and can be customized based on your preferences, time, and interests.

We offer both private and small group tours. Most of our experiences are private for a more personalized service.

Most tours last between 4 to 6 hours, depending on the selected experience.

Yes! All tours include comfortable, air-conditioned transportation.

Yes, we accept PayPal and credit/debit cards. Secure payment options are available at checkout.

Yes, but availability is limited. We highly recommend booking in advance to secure your spot.

You can cancel for a full refund if done at least 24 hours in advance. In case of cruise cancellation due to weather, you will receive a full refund.

We recommend bringing:
• Comfortable clothes
• Sunscreen
• Cash or card
• Swimsuit (if beach included)
• Towel

Yes, we offer flexible tours suitable for all ages. We adjust the experience based on your group.

Yes, we can accommodate large groups and offer special pricing depending on the group size.

We follow strict animal welfare guidelines. Animals are observed respectfully, without touching or holding them.

We provide personalized experiences, reliable service, and top-rated tours with excellent reviews from happy customers.